Contact Unpaired
We're Here to Help
Whether you have a question about an order, need assistance with a listing, or want to learn more about selling on Unpaired, our team is happy to assist.
How to Reach Us
Email
support@unpairedmarketplace.com. We typically respond within 1–2 business days.
For Buyers
If you’re contacting us about an order, please include:
- Your order number
- The item or seller name
- A brief description of the issue
This helps us resolve your request faster.
For Sellers
If you’re a current or prospective seller, feel free to reach out with questions about:
- Seller approval
- Listings or guidelines
- Account support
If you’re interested in selling on Unpaired, you can also apply directly through our Sell on Unpaired page.
Before You Reach Out
You may find quick answers on our:
Checking those first can save you time.
Unpaired is a curated marketplace, and we’re committed to creating a transparent, respectful experience for both buyers and sellers.